Why Use 0800 Freephone Numbers For Your Business?

All businesses need to reach out to their customers.  Whether you run a small business from home, or operate a larger company with a full office, it’s important to give your clients a lifeline.  We can’t all hide behind emails and chatbots forever! The fact is, no matter what you do, you will find customers who would […]

All businesses need to reach out to their customers.  Whether you run a small business from home, or operate a larger company with a full office, it’s important to give your clients a lifeline.  We can’t all hide behind emails and chatbots forever!

The fact is, no matter what you do, you will find customers who would like to speak to you in person.  Setting up a direct line for contact is actually going to be very appealing.  Even in the digital age, there are plenty of people who prefer to talk through their issues in person.  What if they have a complex query?

This is one of the reasons why businesses set up specific 0800 numbers for their daily running.  But why 0800 freephone numbers, specifically?  Is a local number not going to offer customers the same level of care and support?

There are plenty of reasons why your business could benefit from an exclusive 0800 freephone number.  Here are just a few of them to help you get started!

Increase Call Volumes

An 0800 freephone number is more likely to receive calls than a national or local rate line.  But why?  The clue is in the word ‘freephone’!  Customers are much more likely to reach out to you via phone if you offer them a free route for them to do so.

The last thing any customer will want to do is to hang on a line or in a call queue, and to be charged £10-£20 for the privilege.  For local companies and larger firms, an 0800 line is going to be a minor expense.  It means that customers can call you safe in the knowledge they won’t get charges for their conversations.

This, in turn, is going to boost the calls you get.  That, of course, means more sales, more projects, and potentially higher revenue.  Many companies set up remote 0800 freephone numbers for the sheer fact they pay for themselves several times over.  It’s a minor investment for a potentially major return.

Set Up Anywhere

Setting up an 0800 number means you can take calls from virtually anywhere.  It means that you won’t have to give your physical office away from your area code.  What’s more, it will help you to keep your business and home life separate, if you work from home.

It may sound an odd point to make, but local area codes can drive local bias.  By setting up an 0800 number, there is no risk of your customers being ‘put off’ by your location.  The chances of this bias occurring may be rare, but you’re going to need to take every chance you can get in grasping those leads and maintaining customer interest.

An 0800 number is a floating service, one which doesn’t need you to tie down.  If you’re working remotely or on the go, it gives you a fixed link to your customers.  Rather than sharing a roaming mobile number, customers can be confident they are calling a fixed line and a fixed service.  Simple!

Professional Care

A freephone 0800 can do a fair amount of good for your public image.  You are not only showing your customers you care by setting up a free line.  You are also showing them that you are professional, and that you can be trusted. Rather than offering a mobile number or a simple local line, an 0800 number gives an image of a company with professional links and solid roots.

Setting that first impression to potential clients is extremely important.  Believe it or not, this can all start with the phone number you set.  Think about the numbers you see for businesses and firms elsewhere.  0800 simply sounds trustworthy, efficient, and appropriate for a leading business.  It’s simple psychology!

Custom Number Creation

Another huge benefit in 0800 freephone services lies in the fact that you can tailor your own unique number.  Of course, there are likely to be thousands of great numbers already in use – but you can really get creative.  Choose a number that really rolls off the tongue.  One with only a handful of different digits, which people are likely to remember.

Once again, this all relates to image.  Customers are very likely to find unique, memorable numbers very appealing.  It shows that you are thinking of them, and it also means that you can passively advertise your services.  There are many great advertising campaigns based around memorable numbers.  Think of the ones you see during TV ad breaks.

There is, unfortunately, no guarantee you will always receive the custom number you want, but at the same time, it will not be complex for you to set up an 0800 line that people will remember for years to come.

Flat Rates and Inclusive Minutes

A major drawback of running a standard local or national number lies in the costs.  Regardless of the package your telephony provider may set you up with, billing can sometimes get a bit confusing.  When you set up a business 0800 freephone number, however, things start to streamline.  You can set up an 0800 freephone number which arrives with a set number of minutes per month.  You can even choose to pay for your line for a flat monthly fee.

Hiring an 0800 freephone number doesn’t just make things more appealing and straightforward for your customers.  It helps to streamline your side of the operation, too.  Every business owner is looking for a fresh way to help make their daily running that little bit easier to manage.  Here is just one option ready and waiting for you!

Setting Up an 0800 Freephone Number

Why not set up an 0800 freephone number for your business?  It will not only save time and money for your customers but could also increase your leads and establish a firmer reputation in your industry.

Take a look at our fantastic 0800 freephone number service now and do call the Capital Telecom team directly on 0800 22 88 66 for further support.

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