Why Should Your Business Set Up an 0345 Number?

Over the years, the phone numbers that businesses set up and use has changed quite a lot. While you will still see plenty of big businesses setting up 0800 lines, it’s safe to say that 03 numbers have crept into the mainstream. That’s because these lines were brought in as low-cost alternatives to some of […]

Over the years, the phone numbers that businesses set up and use has changed quite a lot. While you will still see plenty of big businesses setting up 0800 lines, it’s safe to say that 03 numbers have crept into the mainstream. That’s because these lines were brought in as low-cost alternatives to some of the more premium-rate lines that companies and brands were still pushing onto customers as recently as the last decade or so. Everyone can now agree – safely – that premium-rate lines really aren’t the way to go.

More and more businesses, big and small, are looking into using 03 numbers. Specifically, 0345 numbers have emerged as popular choices for companies up and down the UK. But why is this? Is it because it’s close enough to being an 0845 number without it costing customers the earth? Maybe it’s likely to save you money in the long run. Regardless of the over-reaching benefits your business is likely to reap from an 03 line, it’s worth focusing on your customers, too. Here are some great reasons why your business, and your customers, could really benefit from you using an 0345 number.

It’s Cheap for Your Customers

Don’t want to set up a freephone number, but still want to save your customers some serious money when they call into you? An 0345 number is likely to be a leading choice. 0345 numbers are chargeable at a standard 01 or 02 rate. This means that customers will generally find no difference in calling you than they would family members and friends. It’s a great way to help keep billing simple for your customers. In that sense, it is at least showing them that you care about them!

What’s more, 0345 numbers are also likely to be inclusive in plenty of different mobile phone packages. Many mobile tariffs now offer unlimited calls to ‘basic’ numbers as standard. While ten or so years ago your customers would need to pay extra to hang on your line, they can now call you for as long as it takes to get their queries resolved – without having to worry about footing a huge bill in the process.

There’s a common misnomer that 0345 numbers are free to call. They’re not – this likely arises from people not seeing charges added to their mobile bills! However, they are still really low-cost, which is always going to be a good thing for any customers who want to get in touch. 

They Are Completely Static

0345 numbers are non-geographic. This literally means that they’re not tied to any kind of physical location or exchange. With an 0345 number from Capital Telecom, you can set up a number from anywhere in the UK. You won’t have to tie yourself down to a specific office, which means that you can be as flexible as you like. However, customers will still be able to call you safe in the knowledge that you are working from one set location.

You can even set up roaming staff and team members on 0345 numbers. This means that even if your customers and clients call agents out in the field, they will still always have one solid, select number they can call. The need for static, non-geographic numbers is still likely be to be very strong in the modern age. There continues to be a need to stay flexible in all that you do.

This works well for your customers, too. Customers are likely to prefer the look and ‘approach’ of an 0345 number as it seems to be local or national. 0845 numbers may conjure up images of premium-rate lines.

They Are Memorable

There is also the fact that 0345 numbers can also be very memorable. When is the last time that anyone was able to rattle a local, national or mobile number off their tongues? The best numbers are those which you build yourself, and 0345 tends to be one of the easier prefixes to recite as well as to remember.

What’s more, it gives off a professional standard. People are likely to be drawn to companies with numbers that appear official or are at least professional. While you may be running your business through mobile numbers or otherwise, it’s worth remembering that most people will want to call a business with a number that’s specific to them.

Otherwise, you could risk cutting out a fairly lucrative slice of your market. No business wants to lose trade! Why risk it by leading with a non-professional number?

You’ll Save Money

When you sign up for an 0345 number for business with Capital Telecom, you’ll benefit from savings along the way. We’ll help to not only re-route your calls and to connect your customers to flexible field agents, but also to ensure that you get the best possible rates on a number hire package.

For example, we will never charge you for receiving incoming calls. It’s safe to say that incoming call fees are some of the more annoying features of traditional phone tariffs. What’s more, there are no connection fees with either or 0345 or 0330 numbers.

The best part of this cost-saving side of our service is the fact that you will benefit from fixed rates. We have seen business customers out of pocket so many times and for so much money in terms of non-fixed rates. Therefore, be sure to sign up with a service that keeps rates flat, and which ensures you’re never having to play catch up with costs from month to month. Let’s keep things predictable!

Ready for an 0345 Number?

You may not have thought of setting up an 0345 number for your business before, but there are plenty of great benefits. For example, you’ll save money, and your customers can always be sure that they are paying low rates for the services you set.

What’s more, with Capital Telecom, you’ll never have to worry about setting up any extra systems or services. It’s that simple!  Take a look at what we have on offer now or get in touch for more details.

To find out more, call us today on 0800 22 88 66

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