Why Should You Attract New Business With an 0800 Number?
All businesses want to grow. It’s in their DNA. However, different businesses grow in different ways! For some firms, it’s a quick process with easy to manage milestones. For many others – and the majority, in fact – it’s likely to take a little longer. Therefore, it makes sense to try and take advantage of […]
All businesses want to grow. It’s in their DNA. However, different businesses grow in different ways! For some firms, it’s a quick process with easy to manage milestones. For many others – and the majority, in fact – it’s likely to take a little longer. Therefore, it makes sense to try and take advantage of as many marketing resources and image boosting tools as possible to really encourage people to get in touch with you – and, of course, to choose you as the leading team for the job!
However, did you know that something as simple as the phone number you choose could make a positive difference to the amount of business you actually generate? Strange but true – even before you get into the finer details of online and print marketing, providing you have an appealing phone number for people to call you on, you are already going to be driving revenue, and growth, beyond your own imagination.
At Capital Telecom, we feel that choosing an exclusive 0800 number is your sure-fire ticket towards long-term business success. But why is this? And what are the additional perks you might experience along the way? Let’s take a closer look.
Complete Business Comms Management
By setting up a virtual 0800 number with Capital Telecom, you will hit the ground running with a fantastic, professional number service which gives you access to data, call management and simple promotion out of one basic package. Instead of relying on a basic national or local line, or even a mobile number, you’ll create a unique 0800 call signature with all kinds of perks attached.
For example, you’ll be able to manage your 0800 number for business through your own private dashboard. This means that you can closely monitor how your number is performing for you. There may be no better way for you to analyse the performance of a number customers can call you on. Do you already have access to call analytics? If not, now is the time to change things up.
You’ll also be able to set up a fantastic IVR service with exclusive messages for callers. This means that, instead of your callers being greeted by a flat and boring voicemail message, you can personalise and tailor your callers’ experiences the way you wish.
Control at Your Fingertips
With an 0800 number from Capital Telecom, you’ll receive complete management over call handling which stretches as far and as wide as routing calls, arranging message handling and more besides. What’s more, it is completely virtual. This means that you will effectively have your own remote call assistant working on your behalf to take queries and to route them to where they need to go.
There are benefits galore for both you and your callers in this regard. Think about how much time and effort you’d normally need to spend making sure your staff is ready and willing to take certain calls. Think about all the additional oversight you normally need to apply to making sure your calls are even going to the right place! Having greater access over your calls, your queues and your caller experiences means that you can continue to grow your business with your clients’ needs in clear focus. This can only ever be a good thing.
Callers Love 0800 Numbers
Let’s also consider the fact that even without these extra features and perks, an 0800 number is going to immediately inspire people to get in touch with you. That’s because, by default, 0800 lines are free to call within the UK, even from mobiles, to an extent. Therefore, instead of worrying about whether or not they will have to pay hefty bills for their calls to your customer care team, you are instantly offering your callers the chance to connect for free.
Of course, this does mean that you will be paying for their calls, but at Capital Telecom, we set a hugely competitive rate, meaning that the price you’ll pay for these calls over the long term really won’t touch the sides. This means that – considering the amount of revenue you are likely to generate from an appealing 0800 line, you won’t have to worry about ongoing phone call fees. Our packages are clear and simple to understand, and what’s more, you have our assurance that we set services up for you with value in mind.
A Professional Look
It’s safe to say that, to get ahead in any line of business, you are going to need to give your company a professional veneer. Not only that, but you need to be offering a professional, reliable service across all that you do – that much should be obvious!
However, you may not always be able to inspire such professionalism if you only ever lead with a mobile number or national rate lines. Yes – believe it or not, many people are going to see an 0800 number as a more professional call signature than most. It gives off the impression that you have a fixed number and a fixed office.
Of course, this doesn’t have to be the case! With a flexible, virtual 0800 number, you can continue routing calls through your mobile, or through a local or national line. You’ll even be able to receive calls from just about anywhere in the UK – that’s the beauty of a virtual service!
Get Upgrading to an 0800
0800 numbers are becoming more and more appealing to modern businesses. They are hugely beneficial to customers who want to save money on reaching out. What’s more, it’s a fantastic asset for you – it’s a superb promotional machine which doesn’t even need you to create any marketing material. Therefore, why not take a chance and upgrade your number while you have the opportunity?
Growing your business might be a long process, but you’re going to need to make a few steps in the right direction as soon as you can. Why not take a look at packages available from Capital Telecom now to learn more? Call us now and we’ll set you up.