Storm-Proof Your Business
In the wake of mighty Storm Doris, many businesses throughout the UK were left without power for hours on end, whilst the road, rail and air travel networks all suffered disruption.
Whilst power cuts and travel delays can be a pain for the general public to endure, however, for businesses it can very easily have a severe and lasting impact. If your business was affected by a power cut, extreme high winds, fire, snow, flooding or other natural disaster, what would you do?
Would you be able to carry on regardless or would your business grind to a halt with your employees stranded at home and your phone constantly ringing in an empty office?
Thankfully, Capital Telecom has the solution.
Business Continuity & Disaster Recovery
With instant access to 7 different highly sophisticated systems all at the click of a mouse, your business can weather any storm or natural disaster without interruption – a service your customers will be grateful for. Below are just a selection of the exceptional systems we have available:
Live Call Answering – if you or your employees are unable to man a phone for any period of time, our experienced and professional telephone operators are always on hand to answer any incoming calls before redirecting the call to a list of pre-arranged alternative numbers or taking a message.
Caller Announcement – begin each call with a pre-recorded message explaining any difficulties you may be experiencing. Caller announcements enable you to keep your customers updated and satisfied whilst reassuring them that you’ll deal with their query as soon as possible.
Voicemail – sometimes it’s easier to send all incoming calls to voicemail. Our online system will record each message before automatically sending it to an email address of your choice for you to pick up from anywhere in the world; this technology ensures all calls are acknowledged and saved for reference.
For more information on Business Continuity & Disaster Recovery from Capital Telecom, simply click here or call us on 0800 228866.