Looming Recession? Encourage More Sales with an 0800 Freephone Number
If you’ve been paying attention to any part of the news lately, you will likely already know that, unfortunately, the UK is set to head into its biggest-ever recession. This is, of course, as a result of the COVID-19 pandemic, which has caused untold disruption to both everyday life and employment alike. With there still […]
If you’ve been paying attention to any part of the news lately, you will likely already know that, unfortunately, the UK is set to head into its biggest-ever recession. This is, of course, as a result of the COVID-19 pandemic, which has caused untold disruption to both everyday life and employment alike. With there still being no clear endgame in sight for the virus, nor how businesses in the UK are set to recover fully from the onslaught, it seems as though business owners will need to seriously rethink how they approach and reach out to their customers.
After all, it’s not only businesses and their owners which are going to be hit hard. It’s customers, too. With people unable to earn as much money as they may normally through regular employment, the demand for cheaper services and standards is only going to rise and rise. Therefore, it stands to reason that firms need to think of ways in which they can reach out to their callers and regular clients without having to cut back too much on their prices.
One of the best ways to reach out to customers and clients during a recession is, of course, to make it quicker and easier – as well as cheaper – for them to get in touch with you. In this day and age, the simple fact that calls are still so expensive into some businesses and services is nothing short of mind-numbing. Therefore, it makes perfect sense to try and give a little back to your customers.
Why Choose 0800 Numbers?
Making calls into your company free of charge will likely mean that you find interest in your business increases over time. Trust us on this – it just makes sense!
Believe it or not, plenty of people are going to be immediately turned off by your business if you expect them to pay extortionate rates just to call you. In years gone by, this might have been an effective way to drum up extra money – and in some cases, it is – but think about the revenue potential you could achieve by getting more people to call you for free. Especially in this climate!
Setting up a freephone 0800 number for your business means that your regular clients – as well as new potential customers – will be able to reach out to you without having to run up high fees on their phone bills. They may have inclusive minutes, of course, but it stands to reason that a business offering a freephone number is going to be immediately more appealing than one which expects you to pay £1.50 a minute for the privilege of asking for help!
Think of Your Customers
Yes – at this time, you are likely going to be thinking about protecting your own revenue and interests. However, it makes even more sense that you should be looking out for your customers and clients, too.
You’re going to likely build up more interest from new clientele if – for example – you show them that you care about the money they spend on calling into your centre. In times like these, switching to an 0800 freephone number is likely to come across as a pretty big gesture.
That’s going to go down well with everyone. It’s going to show that you don’t just care about money, and that you genuinely want to support your customers. Of course, we hope this is always going to be the case under any circumstances!
Isn’t an 0800 Number Expensive to Run?
Not at all. 0800 numbers are more cost-effective for you to run nowadays than ever before. When you sign up for a quick, simple, and affordable 0800 number package with Capital Telecom, you’ll be able to budget ahead for any call fees that arise.
In fact, we make it even easier than that. You’ll be able to pay for the number of calls or amount of money that customers are likely to spend on calling you. This way, you can easily budget ahead of time and make sure that you can welcome as many free calls into your centre as possible.
In the days of old, businesses may have shied away from setting up free 0800 calls for the simple fact that they would ultimately have to foot the bills. However, compared to the sheer amount of revenue which could potentially be flowing into your business, it’s a small price to pay. Therefore, always make sure to consider the costs of incoming calls against how much you could potentially lose in not welcoming new customers and clients into your base.
At Capital Telecom, we work closely with all kinds of businesses and firms to ensure that they are making money back off of freephone calling. This means that you will likely find it cheaper to actually pay for 0800 calls than to risk losing cash on people going to other businesses elsewhere. Take a look at your long term business plan and make sure you know which options are likely to work best for you in the long run.
Go Easy on Your Customers
Your clients are going to know that, as a business owner, you’re going to have enough on your plate when it comes to making sure you’re making money amid the new recession. However, they will also expect some form of help and support in return.
As you’re still trying to make as much money as you possibly can, it stands to reason that you should be looking into ways you can keep your head above water. However, rather than scale back your products and services to save your customers money, make sure to reconsider your call costs.
0800 freephone numbers will give your business a professional, approachable appearance. They will show your customers that you care about their everyday costs!
Contact Capital Telecom now to learn more about how freephone 0800 numbers for your business could make a huge amount of difference to the way you build your client base.