Introducing Our VoIP Phone Service

UK telephony has come a long way in a very short space of time. While plenty of people, particularly private homeowners, are still making use of traditional PSTN and copper lines, it remains to be said that traditional lines and telegraph poles are fast becoming ‘yesterday’s tech’. It’s sad but true – technology certainly has […]

UK telephony has come a long way in a very short space of time. While plenty of people, particularly private homeowners, are still making use of traditional PSTN and copper lines, it remains to be said that traditional lines and telegraph poles are fast becoming ‘yesterday’s tech’. It’s sad but true – technology certainly has to move on at some point, no matter what it is you might be using. There are still a few years left in PSTN, and there are certainly some big businesses using the technology, however, VoIP is fast approaching as the leading replacement.

But what is VoIP? Here at Capital Telecom, we are pleased to unveil VoIP phone packages which will help you to connect to callers and clients more flexibly than ever before. When you have a customer base that’s expecting you to be available 24 hours a day, 365 days a year, it makes sense to have the best technology at your disposal to help meet such demands!

In this guide, we’ll take a look at why VoIP might just be the best option for your growing business. As well as for the clients who want to connect with you more frequently. Don’t rely on PSTN forever!

Why VoIP is Great for Customers

Let’s focus on your callers and clients first. Capital Telecom offers VoIP technology and packages which will allow you to run all of your voice communications through a data connection. This means that there is no more relying on traditional lines and connections which will often be spotty or hard to get clear. Many customers and callers may be frustrated with calling companies who have poor quality lines. Do you blame them?

A huge downside for traditional telephony is the fact that it’s so susceptible to problems. For example, even something as innocuous as poor weather might affect the quality of your calls, inbound and outbound. What’s more, you may find that customers drop calls accidentally due to traditional connectivity. This isn’t just frustrating for you, it’s immensely frustrating for them!

VoIP runs everything through data. This means that your connection is steadfast and clear. There’s no awkward moments where you are struggling to hear each other. There’s no risk of customers failing to call you back to build on a lead as a result of bad call quality.

Therefore, by moving over to VoIP with Capital Telecom, you are already doing your callers and clients a massive favour. Why should they ever have to put up with poor quality calls when they need to reach out to you for help? You owe it to them to get this straightened out. Capital Telecom will help!

How VoIP Packages will Help You

We’ve set up and priced VoIP services to ensure that they are cost-effective, easy to manage, and scalable with your business. You can use VoIP to set up a raft of communications software and suites, too – not just voice calling. This means that you can always be sure you have a set of tools to variously connect to clients and customers.

What’s more, VoIP is very easy to scale depending on your needs. If you need to set up remote working, for example, your field agents and home working staff can connect to the same technology you use in-office. This means that there’s no longer the need to pay out for mobile phones or contracts separately. That’s easier for you to manage and pay for, and what’s more, your team can be sure that they are accessing the best quality calls available to them. No more spotty 3G and 4G!

On top of this, VoIP with Capital is completely managed off-site. This means that there is no longer any need for you to worry about cumbersome cabling and hardware to maintain. If there is ever a problem with your connectivity, our team will be straight on the case, keeping a close eye from afar. This means that you can be back up and running at speed, and it also means that there are fewer overhead costs to juggle in-house, too.

Take into account, too, the fact that our packages are flexible and easy to manage. You’ll have your own portal and account, and you will be able to scale up devices and hardware to easily connect via VoIP as you demand. Altogether, it is becoming the quickest and easiest way for businesses big and small to stay connected to the people that matter to them.

Time to Connect to VoIP

Capital Telecom is proud to be bringing VoIP to more and more businesses up and down the UK. As things stand, PSTN is very much in the mainstream, but even BT will be moving away from traditional lines and connectivity in the next few years. You may be finding that businesses and competitors elsewhere are already moving towards VoIP just to get ahead of the game.

Therefore, it is certainly time for you to take advantage, too. We understand that modern businesses need to keep flexibility high and costs low. That’s why we have worked hard to balance out packages which compete with the wider market. We want to make sure you have access to the best VoIP connectivity at prices you can feasibly afford.

As far as it comes to connecting to VoIP, there really is no better time to get started. VoIP is set to explode even further in the years to come, which means you will be doing your company and clients a world of good by getting ahead of the game now. Why not take a look at our packages and call our team to find out more?

VoIP is going to change the way you see telephony, and the way you listen and speak to your customers – literally! Let’s make it easier for your company to upgrade to modern tech. Call us now or take a closer look at our online rates – and we look forward to making daily calling that little bit easier on you.

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