How can a virtual business number benefit your start up?
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Starting up your own business can be challenging and time consuming– there’s a lot you need to consider, and you won’t always get things right the first time. Amongst managing a team of staff, finding and securing clients, marketing your business and keeping on top of finances, there’s no doubt that your working week is jam packed.
And when you’re busy, it’s easy to forget about the little details of your business – like telephone calls. Below, we’ve rounded up reasons why you should consider a virtual business number for your start-up.
Perhaps one of the biggest benefits of virtual business numbers is that they’re often much cheaper than traditional telephone carriers. Because your number is hosted in the cloud, you won’t have to worry about expensive line rentals or maintenance on your telephone system – and everything will be accessible from a portal to “cut out the middle man”.
In today’s modern times, it’s important that you make your business appear as professional as possible. With a virtual telephone number, you’ll be able to take your number wherever you are. Whether you move offices every six months or have no office at all, customers will always be able to contact you. Having a virtual number allows you to make your business appear stable – even if you’re moving from A to B.
Speed of setup
Technology has made it easier than ever to set up a new number, but some systems require time to set up correctly. The cloud-based nature of virtual business numbers means that you can apply for a new line and have it set up in just a couple of minutes. Because of this, you’ll be able to add new lines to your business and keep in touch with customers and clients.
Control and management
With a standard landline or mobile number, you’re limited to the features included. And, if you want your phone number to do something in particular, like forwarding or logging calls, you often have to pay for the privilege. Virtual telephone numbers, like the ones here at Capital Telecom, include an array of free management features, which you can change and tweak through an easy-to-use online portal. What’s more, you won’t be charged to customise your number to your exacting needs, and you’ll always be in control.
Another benefit of virtual business numbers is the call diversion feature. Wherever you are in the world, whatever you’re doing, you’ll be able to answer calls using your smartphone. You can set up call diversions for your mobile phone, computer, tablet or landline, so that calls always go answered and customers always get the service that they demand. This is a feature that’s particularly popular with “virtual” and home-based businesses, where staff work from different locations but still have access to one centralised business phone line.
A “forever” number
For businesses that move premises on a regular basis, there’s a possibility that you won’t be able to take your phone number with you. If you are likely to move premises in the coming months and years, then there’s a chance that you’ll risk losing the number that you have built your business around. By opting for a virtual business number instead, you’ll have flexibility and confidence that, should you move, customers will be able to get in touch.
Work from your phone
Another benefit of a virtual business number is that you’ll be able to work from your phone and answer calls from clients and customers wherever you are. So, if you’re in London and want to speak to a client using your business number, you won’t physically have to be in the office to get in touch – simply use the virtual business number and speak on the go. It’s one of the biggest benefits of a virtual business number, as you no longer have to be in the office or call customers on different numbers or lines, which could damage your reputation and cause confusion in your communication and official business contact channels.
We’ve rounded up just some of the biggest benefits of using virtual business numbers for your startup or small business, but there’s certainly more to take into account. If you’re still unsure as to whether a virtual business number is right for your business, don’t hesitate to get in touch with a member of the Capital Telecom team today on 0800 228866.