0345 Numbers: Why They’re Great for Business
When you first start a business, you might notice right away that lots of different services have different number prefixes. Some have 0800 numbers, some rely on local and national prefixes that start 01 and 02 – the list goes on. However, there are also 0345 numbers out there, and over the past few years, […]
When you first start a business, you might notice right away that lots of different services have different number prefixes. Some have 0800 numbers, some rely on local and national prefixes that start 01 and 02 – the list goes on. However, there are also 0345 numbers out there, and over the past few years, they’ve been making more and more of an appearance in the corporate world. But why is this?
0345 numbers are generally associated with specific services and companies, meaning if you are looking for a line with a business prefix first and foremost, this is likely to be one of the first options you’ll come across. But why might you choose an 0345 number for your business over all other prefixes? Let’s take a closer look.
A Brief History of 0345 and Why They Work So Well
0345 numbers started coming in a few years ago, largely as a result of some public services and businesses choosing to move away from 0845s. Premium lines and business numbers that generate income from customer calls saw negative press as a result of people having to pay high rates for calls to services such as technical support. As a result, many companies chose to move to 03s, away from 08s, as they offered a simple alternative that kept all parties happy.
0345 numbers are popular because they are literally one number different from 0845s – which means that in some cases, bigger companies and banks, etc, were able to retain much of their original numbers and only change a single digit.
The appeal to customers, however, is where there is incredible potential. As some customers and callers may feel put off by calling chargeable numbers to reach out to business services, 03s provide a low cost alternative that keeps everyone happy.
Benefits For All
0345 numbers aren’t just recognisable. They are great for helping to keep your costs low, too. While there are fantastic benefits in setting up 0800 numbers to completely wipe the costs of customers having to call you at all, there is of course always a slight cost to the business.
With 0345s, the cost is lower for you, and it’s perfectly reasonable for your customers. This is because 03 prefixes are generally included within mobile packages as well as landline rates. Therefore, whether they have pay as you go credit or inclusive calls during certain periods, they won’t have to worry about paying through the nose just to speak to you.
This means that your business isn’t immediately cutting off a chunk of the market. There are benefits to having premium lines in that they can help you generate extra income. However, for smaller, growing businesses, it perhaps makes more sense to set up a number that’s going to appeal to those looking to save money.
By establishing your business with an 0345 number, you are showing your customers that you are running a professional service. Not only that, but you are showing that you care about your callers – believe it or not, this can go a long way to encouraging people to connect with you!
Get Your Own 0345 Number
The further benefit to getting an 0345 number for your business is the fact that you are not tying yourself down to a specific office or location. Unlike 01 and 02 numbers, 0345s and other 03s are non-geographic, which effectively means you can take advantage of all their benefits while basing anywhere in the UK. This also means that you could use a virtual 0345 number as a wrapper for your mobile phone, meaning that you can establish to your customers that you have an office – just one that’s on the move!
Capital Telecom provides 0345 numbers to businesses of all shapes and sizes. Rather than fix yourself to the spot with a local or national line, or risking losing revenue with a premium number, go for something that is firmly in the middle. An 0345 business number is flexible, affordable to call, and cost-effective for you in the long run.