Malaysian Toll Free Numbers

Toll free numbers encourage customers to call your business first

7 great reasons to buy a Malaysian toll free number from Capital Telecom

  1. FREE Connection! There’s no connection fees when you buy a toll free number from Capital Telecom.
  2. Appear to be locally based when you advertise in Malaysia.
  3. Callers in Malaysia will get a free phone call to your business – wherever you’re based.
  4. Online Management – redirect your incoming calls whenever and wherever you need.
  5. You pay just £9.99 a month which includes 100 free call minutes every month.
  6. Calls billed by the second, not by the minute – our minimum charge is just a penny!
  7. Add extra services to your virtual number, completely free.

What does a toll free number cost?

Set up fee: FREE
Monthly fee: £9.99
Included minutes: 100 a month
Contract term: 12 months
Online portal: Included
Calls routed to a landline: 5p/min
Calls routed to a mobile: 7p/min
Real Time Statistics

Real Time Statistics

Gain valuable insights and view real time in-depth reports that show how effective your marketing campaigns are

Complete Control

Complete Control

Our Online Portal is accessible from anywhere and gives complete control of your business calls, allowing you to change destination numbers in real time. Ideal for disaster recovery and business continuity planning. Our inbound platform offers features including call queuing, recording, and multi-level IVR.

Get a toll free number for your customers in Malaysia

Expanding overseas? An international toll free number will help you look like an established business, without having to set up an office in Malaysia


  • You’ll get more business: Customers are more likely to call if it’s free.
  • Gain customers trust: Toll free numbers make you look professional and established.
  • Relocating? Takes the number with you and maintain total control of your customer base for the life of your business.
  • Sits on top of your current telephone number and does not replace it.
  • Free call reporting – monitor call volumes and patterns.

We have a number of additional features that we include free: Call queuing, online management, real time call stats and voicemail.  Click here to our full suite of available calling features.

Looking to develop your customer base in Malaysia?

With a growing manufacturing and services sectors, Malaysia might just be the country in which you want to have a greater business presence.

Make it easy for customers from Malaysia to get in touch – set up a toll free number. Having a toll free phone number will allow customers from anywhere in Malaysia to call you for free; indeed it might just be the factor that means a customer chooses you over another company.  Allowing your customers to get in touch for free gives greater customer satisfaction and improves your company’s reputation.

Malaysian toll free numbers for local credibility

Choose a number that is free to call from Malaysia and your business can appear local in advertising, illustrating to prospective customers that you serve their community. In addition, local numbers can help strengthen your online presence, improving your local search engine optimisation too.

Portable numbers 

Wherever you’re based – your customers in Malaysia will be able to call you for free. Set up a toll-free number with us and you’ll have a portable number that you can move wherever you business goes – you can use our online portal to forward your incoming calls wherever you want them.


In addition, when you take out a toll free number with us you’ll benefit from business insights in the shape of call statistics, helping you to better understand where you’re being called from and how often.  These insights can assist you in planning your future advertising and marketing, helping you to target your campaigns in places from which you get the most calls.

Choose Capital Telecom, and you’ll also benefit from accurate billing. After your basic fee of £9.99, you’ll be charged by the second, rather than a minute – meaning it won’t just be your customers who’ll benefit from setting up a toll free number with us.

Want to increase your business in Malaysia? Set up a Malaysian toll free number and let your Malaysian-based customers call you for free.

Call Management Services

  • Welcome Greeting

    Welcome Greeting

    Welcome every call to your business with a friendly pre-recorded greeting
  • Time of Day Routing Plan

    Time of Day Routing Plan

    Incoming calls are connected to different destinations depending on the time of the day and/or the day of the week.
  • Call Recording

    Call Recording

    Record your incoming calls for reference or training (1p/min surcharge).
  • Call Queuing

    Call Queuing

    If your lines are busy, our Call Queuing service informs callers you’ll be with them shortly.
  • Call Centre Handling

    Call Centre Handling

    The easiest and cheapest way to connect all your staff together, without the need for expensive equipment.
  • Handle Concurrent Calls

    Handle Concurrent Calls

    During busy times, you can handle simultaneous incoming calls by placing existing callers on hold.
  • Real Time Call Statistics

    Real Time Call Statistics

    See in real time where calls are coming from and keep track of your marketing efforts.
  • Divert to Mobile

    Divert to Mobile

    Ideal for small businesses and remote workers. Divert incoming calls instantly to a mobile (or another landline) via our online control panel, and never miss another call.
  • Percentage Distribution

    Percentage Distribution

    Control how many calls each member of staff answers; you could have 40% going to one member of staff, and 60% to another, for example.
  • Call Whisper

    Call Whisper

    Call Whisper plays a quick, pre-recorded message to alert you to which number has been called, allowing you to be ready before answering.
  • International Routing

    International Routing

    Deliver calls to your Capital Telecom numbers to any international destination.
  • Post Code and CLI Routing

    Post Code and CLI Routing

    CLI Routing directs calls to the nearest branch or franchisee. Mobile callers are directed to either a nominated branch or to a virtual switchboard.

Ready to get started?

To buy a Malaysian toll free number today, simply call us free on 0800 228866 or complete our enquiry form and we’ll call you back.

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