Italian Toll Free Numbers

Toll free numbers encourage customers to call your business first

7 great reasons to buy an Italian toll free number from Capital Telecom

FREE Connection! There’s no connection fees when you buy an Italian toll free number from Capital Telecom.
Appear to be locally based when you advertise in Italy.
Callers in Italy will get a free phone call to your business – wherever you’re based.
Online Management – redirect your incoming calls whenever and wherever you need.
You pay just £9.99 a month which includes 100 free call minutes every month.
Calls billed by the second, not by the minute – our minimum charge is just a penny!
Add extra services to your virtual number, completely free.

What does a toll free number cost?

Set up fee:	FREE
Monthly fee:	£9.99
Included minutes:	100 a month
Contract term:	12 months
Online portal:	Included
Calls routed to a landline:	5p/min
Calls routed to a mobile:	7p/min

Real Time Statistics

Gain valuable insights and view real time in-depth reports that show how effective your marketing campaigns are

Complete Control

Our Online Portal is accessible from anywhere and gives complete control of your business calls, allowing you to change destination numbers in real time. Ideal for disaster recovery and business continuity planning. Our inbound platform offers features including call queuing, recording, and multi-level IVR.

Get a toll free number for your customers in Italy

Expanding overseas? An international toll free number will help you look like an established business, without having to set up an office in Italy

Benefits

You’ll get more business: Customers are more likely to call if it’s free.
Gain customers trust: Toll free numbers make you look professional and established.
Relocating? Takes the number with you and maintain total control of your customer base for the life of your business.
Sits on top of your current telephone number and does not replace it.
Free call reporting – monitor call volumes and patterns.

We have a number of additional features that we include free: Call queuing, online management, real time call stats and voicemail. Click here to our full suite of available calling features.

Build a credible reputation with customers in Italy

If you’re looking to promote you business in Italy, the best option for you and your customers is a toll free number. By advertising that your calls are free of charge, both current and prospective customers are more likely to pick up the phone. What’s more, toll free numbers make your company look professional and established.

Relocating? Your number can come with you

Maintain total control of your customer base even if your business is relocating. Our toll free numbers sit on top of your current telephone number rather than replacing it, so you can always keep it the same even if you’re on the move.

Improve your business with call management services

Once you’ve set up a toll free number in Italy, you can benefit from a number of additional features for no extra cost. These include call management services such as a pre-recorded welcome greeting, real time call statistics and call queuing.

With real time statistics, you can see in depth reports that allow you to see how effective each of your marketing campaigns can be. Plus, you will have complete control with Capital Telecom’s online portal that’s accessible from wherever you are and lets you change your destination numbers in real time – ideal for business continuity planning.

Your Italy toll free number will help your business grow overseas and help you to stand out from your competitors.

Call Management Services

Welcome Greeting
Welcome every call to your business with a friendly pre-recorded greeting
Time of Day Routing Plan
Incoming calls are connected to different destinations depending on the time of the day and/or the day of the week.
Call Recording
Record your incoming calls for reference or training (1p/min surcharge).
Call Queuing
If your lines are busy, our Call Queuing service informs callers you’ll be with them shortly.
Call Centre Handling
The easiest and cheapest way to connect all your staff together, without the need for expensive equipment.
Handle Concurrent Calls
During busy times, you can handle simultaneous incoming calls by placing existing callers on hold.
Real Time Call Statistics
See in real time where calls are coming from and keep track of your marketing efforts.
Divert to Mobile
Ideal for small businesses and remote workers. Divert incoming calls instantly to a mobile (or another landline) via our online control panel, and never miss another call.
Percentage Distribution
Control how many calls each member of staff answers; you could have 40% going to one member of staff, and 60% to another, for example.
Call Whisper
Call Whisper plays a quick, pre-recorded message to alert you to which number has been called, allowing you to be ready before answering.
International Routing
Deliver calls to your Capital Telecom numbers to any international destination.
Post Code and CLI Routing
CLI Routing directs calls to the nearest branch or franchisee. Mobile callers are directed to either a nominated branch or to a virtual switchboard.