Australian Toll Free Numbers

Toll free numbers encourage customers to call your business first

7 great reasons to buy an Australian toll free number from Capital Telecom

  1. FREE Connection! There’s no connection fees when you buy an Australian toll free number from Capital Telecom.
  2. Appear to be locally based when you advertise in Australia.
  3. Callers in Australia will get a free phone call to your business – wherever you’re based.
  4. Online Management – redirect your incoming calls whenever and wherever you need.
  5. You pay just £9.99 a month which includes 100 free call minutes every month.
  6. Calls billed by the second, not by the minute – our minimum charge is just a penny!
  7. Add extra services to your virtual number, completely free.

What does a toll free number cost?

Set up fee: FREE
Monthly fee: £9.99
Included minutes: 100 a month
Contract term: 12 months
Online portal: Included
Calls routed to a landline: 5p/min
Calls routed to a mobile: 7p/min
Real Time Statistics

Real Time Statistics

Gain valuable insights and view real time in-depth reports that show how effective your marketing campaigns are

Complete Control

Complete Control

Our Online Portal is accessible from anywhere and gives complete control of your business calls, allowing you to change destination numbers in real time. Ideal for disaster recovery and business continuity planning. Our inbound platform offers features including call queuing, recording, and multi-level IVR.

Get a toll free number for your customers in Australia

Expanding overseas? An international toll free number will help you look like an established business, without having to set up an office in Australia


  • You’ll get more business: Customers are more likely to call if it’s free.
  • Gain customers trust: Toll free numbers make you look professional and established.
  • Relocating? Takes the number with you and maintain total control of your customer base for the life of your business.
  • Sits on top of your current telephone number and does not replace it.
  • Free call reporting – monitor call volumes and patterns.

We have a number of additional features that we include free: Call queuing, online management, real time call stats and voicemail.  Click here to our full suite of available calling features.

Build trust with Australian customers

By choosing a number that is free to call from Australia, you’ll build trust with your Australian customers.

Having a toll free phone number will assure your customers that they won’t face any premium call costs when contacting you. Ultimately having a toll free number offers your customers a better service, make them feel valued and give your company greater credibility.

Make it easy for your customers

Moreover, a toll free number is not tied to any particular geographic location, so if your business moves location in the future, your toll free number can move with you. Your Australian-based customers will be able to call you for free wherever you’re based.

Improved marketing and advertising

In addition, the toll free number can help with your marketing strategy. Give a different number to each of your marketing campaigns, and you’ll know which has been the most successful easily – helping you to make more informed business decisions.

In addition, using toll free numbers can allow your company to appear local in your Australian-based advertising – again strengthening how your customers perceive you. Moreover, local numbers are more familiar and easier to remember, meaning your company is more likely to be remembered by your customers when it comes to future business too.

Interested in more b2b work?

Australia has a strong economy which is growing in a number of sectors including information and technology, tourism, healthcare and finance – to name a few. Perhaps you see potential for your business there too.  To encourage prospective business customers to get in touch, set up an Australia toll free today.

Do you want more customers in Australia? Then let your customers in Australia call you for free – set up an Australia toll free number for your company and help your business to grow.

Call Management Services

  • Welcome Greeting

    Welcome Greeting

    Welcome every call to your business with a friendly pre-recorded greeting
  • Time of Day Routing Plan

    Time of Day Routing Plan

    Incoming calls are connected to different destinations depending on the time of the day and/or the day of the week.
  • Call Recording

    Call Recording

    Record your incoming calls for reference or training (1p/min surcharge).
  • Call Queuing

    Call Queuing

    If your lines are busy, our Call Queuing service informs callers you’ll be with them shortly.
  • Call Centre Handling

    Call Centre Handling

    The easiest and cheapest way to connect all your staff together, without the need for expensive equipment.
  • Handle Concurrent Calls

    Handle Concurrent Calls

    During busy times, you can handle simultaneous incoming calls by placing existing callers on hold.
  • Real Time Call Statistics

    Real Time Call Statistics

    See in real time where calls are coming from and keep track of your marketing efforts.
  • Divert to Mobile

    Divert to Mobile

    Ideal for small businesses and remote workers. Divert incoming calls instantly to a mobile (or another landline) via our online control panel, and never miss another call.
  • Percentage Distribution

    Percentage Distribution

    Control how many calls each member of staff answers; you could have 40% going to one member of staff, and 60% to another, for example.
  • Call Whisper

    Call Whisper

    Call Whisper plays a quick, pre-recorded message to alert you to which number has been called, allowing you to be ready before answering.
  • International Routing

    International Routing

    Deliver calls to your Capital Telecom numbers to any international destination.
  • Post Code and CLI Routing

    Post Code and CLI Routing

    CLI Routing directs calls to the nearest branch or franchisee. Mobile callers are directed to either a nominated branch or to a virtual switchboard.

Ready to get started?

To buy an Australian toll free number today, call us free on 0800 228866 or complete our enquiry form and we’ll phone you back.

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